I sold a Digital Video Camcorder on ebay on my girlfriends behalf, as she accidentally bought two originally. I sold it for Â£50 inc P+P. The person received it and has sent me and email saying it is not what he expected and he would like a refund. I gave the most detailed description you could ever imagine. If you dont believe me then http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=7593599000&rd=1&sspagename=STRK%3AMESO%3AIT&rd=1
My girlfriend thinks i should tell him to sod off and keep the money as he is stupid for not knowing what he bought. However, this would mean some negative feedback. Or am i right in thinking it is general ebay convention to offer a refund and return of the item?
if you are still reading this then ta..