Mrs h_y_g and I have recently got a Two Together railcard, which means if we both buy tickets for the same journey, and travel together, we get a third off the overall price. We used it buy advance return tickets from London to Cardiff this weekend.
On Friday evening, we got to Paddington to find a madhouse. We queued for 20 minutes to get to a machine to pick up our tickets. Just as we got to the machine, an official said if people had booking references on their phones (which we did), we could just get on our train, but we stuck it out and collected the tickets, before literally running for the train.
Before our return journey, we realised we didn't have one of the return tickets - either it didn't print, we didn't pick it up, or we dropped it in the rush. We had the seat reservation, all the other tickets, a reciept, online booking confirmation, everything, but not the ticket itself. We thought about chancing it on the train, but decided to go to the desk and see what the situation was. So, train nerds, what do you think happened next?
a) They said no bother, we had the seat reservation, no one else could use the ticket without the reservation we had, we were fine to travel.
b) They said that without one ticket, BOTH tickets were therefore invalid, and charged us for two new singles.
c) They managed to fudge a situation where they re-sold us a single ticket to act as half of the Two Together ticket.
d) Go north, kill Jester, bogle to Aswad.