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It's important they Macchiato the company line.
there is clearly more to it than the minimal info provided and then the whining in the comments below the article, lamenting how this once fine country has gone to the dogs and is obsessed with crazy health and safety laws. It is clearly not the company's policy to stop a bus every time a small amount of liquid is spilled. If they did, the whole network would have (coffee) ground(s) to a halt years ago.
All of you.