It's hard to come to a decision by just listening to each side disagree with eachother:
RM: "the CWU changed their demands at the last minute..."
CWU: "Adam Crozier told us to shut up..."
However, I am on the side of the Royal Mail. This is because i know a manager in a royal mail office in south east London, and i get to hear from him what the 'workers' are generally like. I appreciate this is undoubtedly a subjective viewpoint given as he's one of the white collars, but still, it's all i got to be going on with. Also the union reps alwyas come across as right cockends.
So, who's side are you on?