i've tried to do this three times now. you go through the 'cancel your account' links, get to the point where it says they'll need to send you a confirmation e-mail, and then click yes, please, send me it, let me die. then you wait days, and no e-mail. then you e-mail their customer support, and they respond in the manner of a brick wall.
how long does it usually take for those e-mails to come through? WHY WON'T THEY LET ME DIE??