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and will be dealt with as soon as possible. FUCK YOU STUDENT FINANCE DIRECT. :(
I hung up
I still owe?
I phoned up 2 years ao and they said it was impossible.
i phoned them last week and spent 18 minutes on hold, and spoke to the woman for about 90 seconds for my problem to be sorted. such a waste of time....
apparently I should have signed a form they sent me and returned it. HELPS IF THEY HAD SENT THE FORM IN THE FIRST PLACE. Now I'm skint and they've delayed my income assessment. Brilliant