do you know what? do you think i give one flying fuck? do you really? do you think that one of the largest companies in the UK gives a fuck? especially when you're in the wrong? do you think i care that you 'don't have time' and are 'in the toilet making this phonecall'? cos, frankly, you're a rude cunt. and the ruder you are, the less likely i am to care.
GO. AND. FUCK. YOUR. SELF.