They wouldn't let me because I don't yet have a bank statement or a utility bill with my new address on it. Is it just me, or is that totally fucking bizarre? Like to be anyone in society, you need a letter from Lloyds TSB or Powergen or whoever? Since when do we identify ourselves by such things? I am deeply unhappy about this. Passport and birth certificate is no longer enough to prove who you are. And a housing contract isn't good enough to prove where you live. "Anyone could print that off" she said. Fucksake.