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The customer is always right? No, quite often the customer is a total cunt. Go fuck yourself you old bag.
but still have nightmares of evil old ladies in Waitrose.
"This job would be great if it weren't for the fucking customers."
They specialize in being awkward.
is that if they don't like what you're telling them, they insist on seeing a manager, who immediately gives them whatever they want, completely undermining you and making you feel about two inches tall...when all you'd been doing was applying damn 'company policy'...rage...
At least I had the benefit of being in charge.
Also, the stupid old crone didn't realise the more unreasonable she was being, the less inclined I was to help her.
the wealth of the idiotic staggering...
how do these morons earn this much money
sometimes you wish for a structural flaw to start a downward spiral which ends in a law suit and masses of compensation
get on with your work :D
I was working in ASDA (which I still do in the holidays) when I got into a little tiff with a customer. He was there with his wife but that didn't hold him back, and he ended up calling me a twat.
I promptly told security and they slung him and his wife out. They had nearly finished their weekly shop as well. I laughed.