are a bunch of absolute wankers. apparently they've tried to deliver my bt broadband set top box thingy three times this week, yet i haven't received a card. according to their website they tried to deliver at 22:57 on tuesday night!
i rangg yesterday and arranged for them to deliver my parcel today, and then stayed in all day so i could sign for it and it's not turned up. i called them and the woman on the phone told me it hadn't been put on the van. STUPID.
she said she'd register my complaint and asked me if i wanted someone to call me back. i asked if that would make my parcel arrive any quicker. she said it wouldn't. i told her not to bother.
has anyone else had bad experiences with these idiots?