Boards
First Great Western Customer Service
Are horrid - I booked tickets in October to go home. My tickets haven't arrived and they won't help me :(
I want to cry - I booked them in advance to avoid this hassle.
Who can I complain to, to get some help?
Their customer support system is down and the email question thing on their website is also not working - I really want to cry.
Whats going to happen??!