Booking Fees
Grump Grouse Grumble, £6 in advance, £8 on the door. Nice one...oh 95 p booking fee, oh and £1.90 to collect my ticket at the door, so £9 in advance then, yeah cheers for that. Cunts
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Oh so you want 2 tickets to see Ben Folds Five
Oh well the face value is £37.50, so we'll charge you £42 a ticket PLUS a £6 transaction fee.
Yeah well, fuck you ticket agents!
You're right
Ticket agencies should not charge a fee and immediately go out of business.
I feel that £15 worth of charges on just 2 tickets
is taking the piss. I don't object to a reasonable charge. £15 is not reasonable.
and
charging for email tickets? Fuck the right off.
that I kinda disagree with
but to everyone complaining - you understand that the booking fee is the cut the ticket agent gets, right? they don't take a cut of the face value.
and i imagine £21 on £80 worth of tickets is less of a % cut than Tesco takes on a loaf of bread.
depending on the agent
some promoters/venues can choose to make the booking fee higher and get a cut of it.
look at you with your 'facts' and 'knowledge'
\m/
They're not just taking their cut from the booking fee though
There's no way P&P for a couple of tickets should come to £2.50, and there's especially no way you should be charged a 'convenience fee' that handily comes to the same as the P&P if you choose to have the tickets emailed to you.
Can't remember who it was that also charged me another fee for booking through their website rather than phoning/visiting their box office and taking up a real person's time. That can fuck off too.
in the whole process of setting up a gig
how exactly do you figure the people who print and send the tickets are entitled to 30ish% of the face value (not from it, but of it)
don't pretend it's not extortionate when it probably costs them a few pennies to make the ticket, or literally nothing if it's an e-ticket.
the concept of a booking fee is fair, but most sites are unreasonable when you factor in their actual cost and time into it.
It's ridiculous when
Physical tickets cost the same as e-tickets.
It is all a mind trick in theory
If it was just an up-front £20 a ticket, say, we'd feel ripped off. If it is £15 (plus 3 quid booking fee, plus £2 postage) it feels better in our minds. Until of course the booking fee gets really silly, then they should think it through a touch more.
Couldn't believe
Eventim charged me 2 card handling fees (£3.50 each) because I bought two tickets to see Blur. Whaaaaaaat? £7 for one split second of computer code to charge my bank once?!?
that computer code didn't program itself!
... OR DID IT?
as for ticketmaster
whoever thought charging people a "convenience fee" was a good idea is a proper moron. i mean just from a marketing/customer service standpoint, everything about it is engineered to irritate your customers. they would have been better off calling it a freedom fee.
yeah it's so much less convenient than going to the venue on the day of the onsale
you're right
don't be a cunt
that's not what the convenience fee is
they already charge the postage fee separately
thats why
Only stargeen or wegottickets get my custom if possible. I hate using the others. Ticketweb used to be good, but it's overcharged bullcrap now.
We all have to remember
if they cut out unfair booking fees, they will just put the ticket prices up so we are never going to win either way. If anything they will use it as an excuse to bump them up even more and say "hey look, no fees!".
actually we can win
by collectively refusing to purchase the tickets in advance, but some cunts are willing to pay
Can't understand the apologists who pipe up in defence of booking fees.
Advertise the gig at a single price. Let me pay that price per ticket. It really should be that simple from the point of view of the customer. Couldn't give a fuck about who earns what behind the scenes.
The artist, promoter, venue, agent, etc should sort all their cuts out behind the scenes, just like virtually every other industry in the entire world manages to, with the notorious exception of budget airlines, who should be a perfect example of how to breed resentment amongst your customers. Airlines get away with it because of the relatively limited options when travelling by aeroplane, propped up by gov frameworks. Music ain't as scarce or as rigid as that. So fuck knows why 'we' put up with it (probable answer: ticketmaster aparently sets the agenda for any gig bigger than toilet venue level).
but tickets are rarely sold through just one ticketing agency
except for the massive shows sold through the ticketing agency owned by/connected to the promoter. and people kind of form, not exactly relationships, but affections, for certain companies... beats me why anyone would choose to buy from ticketmaster when they could buy from we got tickets, but people form a concept that company A is reliable, company B doesn't give them "real" tickets even if it's cheaper, there was that one time when company C only got their tickets to them the day before the gig but they remember that other time when company D went above and beyond to make sure they got in to that show their tickets never turned up for.
and all those companies have their own conditions, and prices, and fee/service structures. so unless a gig, or whole tour, is only sold from one ticket outlet, which you probably don't want because there genuinely are people who will only look at seetickets to find out who's playing, so it's impossible to set a single price.
It's a policy that ensures a healthy mix of the rich and the ignorant
hahahaha
yes.
legal touting
total bullshit
Lets also not forget
The more recent practice of some companies (oooh, lets say Ticketmaster) 'selling' a sizable proportion of tickets to their own subsidiaries (oooh, lets say getmein.com)to be able to sell at a massively inflated price once the original tickets have 'sold out'
How this isn't completely illegal is baffling.
just don't go to gigs they sell tickets for
i don't buy from touts
Didn't mean to this this
Does not happen.
You often get promoters allocating directly to the likes of Viagogo,Seatwave GMI etc though.
As TheWza more or less stated already
there should just be a single cost price quoted (which includes the cheapest possible delivery option), which you can then supplement if you want courier or recorded delivery or whatever. It's just the dishonest ryanair model of having a deceptively cheap face value price and a huge component of unavoidable extra charges added later in the booking process by which time you've already clicked through five screens and got your debit card out.
Booking on Ryanair
I heard it's going to be one of the sections in the revamped Krypton Factor
It's been touched on earlier
But I really resent paying an 'admin fee' when there's no physical ticket so I basically pay £1 for a line of text showing my name & card number on an A4 sheet
does seem ridiculously overpriced for what they do, maintain a computer system employ a few staff, just seems like a license to print money, they dont really take on any risk, its not like they have to buy the tickets to sell on but they get the profit, dont understand why there isn't more cheaper competition
How does We Got Tickets manage to sell tickets with such reasonable booking fees?
Obviously they don't print physical tickets, but other ticket companies charge ridiculous booking fees for E-tickets, so...
My main quibble
Was the fact the link to the tickets was advertised as "cheap advance tickets" which turned out to be more expensive than just getting to the venue and buying them that evening, which is what I did