Howdy, I'm new on here so I apologise if this topic has been covered on another thread.
My band recently released a download only single in late December via Ditto Music, who claim to be able to get your music up on the iTunes store within 24 hours of submitting it (something that the Tunecore guy has publicly frowned at). Our single finally appeared on iTunes 12 days later than the planned release date. So we had a launch gig for a single nobody could buy, we were given some excellent regional press that same week with the planned release date mentioned, basically the whole process was a farce and I worry we might look like idiots as a result. But I digress.
Though late December is hardly a peak time for new releases, we submitted the track early. They didn't respond to emails and were impossible to get on the phone, and had an answerphone that went dead after about 5 seconds. Not good form, I'm sure you'll agree.
So what I want to know is this: how have you found the process of getting your stuff live? Have you used Ditto or Tunecore or another provider? Was it a good experience or a bad one? I'd like to hear some thoughts/anecdotes/rants. Thanks guys.