Boards
Customer service
We sell music and that on Amazon. Customer service girl is off today. Check out this beauty we've received today.
Clearly, it's one of you.
"Thanks for sending the above order which I received this morning. However, I wanted to point out to you, that you sent the 2007 remasters rather than the 2012 remasters of Can's Ege Bamyasi and Soundtrack. That means you have contravened both contract and consumer law.
1)You offered for sale the 2012 remasters. I accepted your offer and bought the 2012. On receipt of the remasters this morning, I noticed that they're the 2007 remasters. This in English law amounts to a misrepresentation and is a serious breach of the law.
2) Similarly, by offering for sale 2012 remasters and delivering 2007 remasters, you've broken Section 13(1) Sale Of Goods Act 1979. Under Section 13(1) there's an implied term that the goods will match the description. They don't they're 2007 remasters.
3)Then there's the fact that the items have been misdescribed. You as a vendor, owe the prospective purchase a duty of care to describe items
4) Then there's the fact that the CDs aren't of satisfactory quality Section 14(2) Sale Of Goods Act 1979? You've described them as a newer version of an item made in 2012 and they're five years older.
As you can see, I'm far from happy about this. I was just going to report the matter to Amazon and leave negative feedback. However, I thought it equitable that I gave you the opportunity to respond. What is really annoying, is that I've paid full price for CDs which are five years older than described. I really feel a full (preferably) or partial refund is in order given the circumstances."
Now the only problem is, he's received the correct item. Amazon have just changed the release dates to coincide with the Mute label moving to PIAS from EMI. I don't know why. The tracklist is exactly right and these CDs were only ever released in 2007.
I've found his music blog on the internet as well - he's single surprisingly. Removed his name in case it is one of you bedwetters. But, it ends with ***** ******** LLB (Hons)