Boards
Automated services
So last night I had my credit card stolen. It really was stolen - not just left somewhere. Pick pocketed out of my coat.
Anyway, thankfully I realised this fact rather quickly and called to cancel my card before the thief could get his Christmas shopping done.
However, as soon as I dialled the card cancellation section of my bank, my speedy reaction was thwarted by the annoying automated service. The fake man's chipper tone of voice and request for repeating what I had just said, took the panic levels (and anger levels) to dizzying heights.
Fair enough they're supposed to halve the queuing time but come on. You would think with a card emergency something with speed would work more in a customers favour.
Mind you, the muppet who answered the call after the automated wank fest ended, was no better.
Rant. Over.