and as soon as they answer the phone, pretty much whilst they're still saying hello you immediately start saying:

`press the start menu and then right-click on computer, go on properties and then locate your hard drive on device manager and go on properties and then format the fuck out of it.`

`... sorry i think you've got the wrong number`

`what do you mean? go into`

`you've got the wrong number sorry bye`

`go into your recycle bin and restore all the content.`