as well as unsatisfactory customer service.

Thanks for that magical dream brain. Consider this a written warning. I expect, nay demand, a higher standard of dream sequence from you. Waking life is full of this rubbish, I must NOT have it invade my sleeping time as well. Do it again and you can clear your desk and sod off.

I'll get a replacement brain from a reputable high street recruitment agency who can supply me with a temp-to-perm brain from a selection of motivated and high quality brains, who must prove their worth to me in order to secure the position on a full-time basis.