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The customer is always right...
Start at the bottom and work your way up.
-----Original Message-----
From: David Middleton [mailto:david.middleton@thelawyer.co.uk]
Sent: 17 November 2006 10:09
To: David Middleton
Subject: FW: Email hilarity ...
Even better - check out their website http://www.thegreatmarqueecompany.co.nz/
------ Forwarded Message
From: "Frawley, Michael" <M.Frawley@taylorwessing.com>
Date: Fri, 17 Nov 2006 07:37:10 -0000
To: <matt.byrne@thelawyer.com>
This is yet another example of why you have to be careful with email communications. This exchange is now making its way around the world!
Five to one it hits the international press by the weekend.
Michael
From: Paula Brosnahan
Sent: Thursday, 16 November 2006 11:57 AM
To: Georgina Hall; Catherine Somerville; Cameron Law; Vernon Rive
Subject: FW: Thank You From The Great Marquee Company
Check this out .... Steve's email may have been a little harsh, but really!!!!
We're thinking we'll forward the email to Bride and Groom magazine!
From: Steve Hausman [mailto:steve@buildtrust.co.nz]
Sent: Thursday, 16 November 2006 11:39 AM
To: Paula Brosnahan
Subject: FW: Thank You From The Great Marquee Company
Well I did not think my email was that bad? But I could very easily get on the telephone and sort this cow out! But why bother.
Love you
-----Original Message-----
From: Events Team [mailto:events.team@thegreatmarqueecompany.co.nz]
Sent: Wednesday, 15 November 2006 6:30 p..m.
To: Steve Hausman
Subject: Thank You From The Great Marquee Company
Hi Steve,
Thanks for your reply. Your wedding sounded cheap, nasty and tacky anyway, so we only ever considered you time wasters.
Our marquees are for upper class clients which unfortunately you are not. Why don't you stay within your class level and buy something from payless plastics instead.
Kindest Regards
Katrina
Office Manager
The Great Marquee Company
----- Original Message -----
From: Steve Hausman <mailto:steve@buildtrust.co.nz>
To: 'Events Team' <mailto:events.team@thegreatmarqueecompany.co.nz>
Sent: Wednesday, November 15, 2006 4:06 PM
Subject: RE: Quote #00002417; from The Great Marquee Company Ltd.
Hi Klaus
Paula and I went and viewed your marquee setup at Devonport the other weekend and unfortunately we did not like it.
So this is just to let you know we will not require your services on 7 April 2007.
Thanks for your assistance and we are sorry that it turned out this way although we are glad we looked at the marquee prior to booking as that would have been a huge disappointment.
Regards
Steve Hausman