Just give me my fucking loan, for fucks sake

It's been four weeks now. So I ring up and they ask for my secret answer

"erm, I don't know. What was the question?"

"There wouldn't have been a question. It's a word chosen by us"

"OK. How do I know what the answer is then?"

"It should be on the last letter we sent"

"Well it's not"

"Well then we can't help you. Your loan should be paid before long"

I'm ANGRY