For well-mannered customer complaints.

barry@atpfestival.com
matthew@fortress.co.nz

Dash is owned by Fortress Information Systems Ltd, who also own Ticket Direct, all New Zealand companies:
http://nz.linkedin.com/pub/matthew-davey/42/839/680

Hogan's partner at ATP in 'festival promotion', is also at:
deborah@atpfestival.com
https://twitter.com/azureves

Please repost and share with refund-seeking friends.

Good luck with your refunds.