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Drowned in Sound

so after years of smugly deriding people who've had bank charges, i went over my overdraft limit the other day.

my excuse is that my laptop has been out of action, and that i use it to do my bank stuff, and that my bank card has been broken, so i havent been checking my balance at cash points.

anyway, so from sunday until just now, i was £223 overdrawn, and my limit is £200

i've now shifted my savings into my current account, so i'm way into the black.

i've not been fined yet. will lloyds tsb fine me soon, and if they do, will i be able to get them to give me it back sharpish or what? and how much are we talking about here?

alcxxk | 23 Apr '08, 20:06 | Send note | Report this | Reply



hsbc fine you if you go more than £10 over the limit,

but it usually takes about a month to take effect.

dont bother to try and get it back, all refunds are on hold until this court case happens, which is looking like never.

i had almost the exact same thing happen last week

apart from my limit being more £1,900 than £200...ahem

and uh not much has happened yet...

Abbey sent me a letter telling me they'd charge me, but uh they haven't yet...

can you really just get it back?

If you havent had any charges

over the past year and the amount youv'e went overdrawn is under £30 they should be able to waive the charge.They changed theyre policy with charges.I think if you go overdrawn theres a £15 charge and a £6 charge for each day your overdrawn.But as i say you should be able to get it waived if you havent had any charges over the past year.

Also they dont take the charge off for about 2 months but you should be cool,my advice would be to just give them a phone.

I used to know someone who works there :)

phone them

if it's an accident and you've got savings and current accounts with them, they'll normally just waive any charge

oh and they apply any charges

the month after they happen

you'll get a letter this week at some point informing you about the charges

Its done by computer.

Nationwide wait about tow or three months to FUCK!!! me with their charges. Makes sense that they don't immediately whack on an extra £20 to the £3 you go over but leave it as a nice surprise.

£200 sounds a bit low though. Phone them up, yuo can get your moneys back but ask them what your maximum authorized overdraft limit can be. I'm on £950 and i have no idea why.

Fucking Nationwide

I've had times where I've been charged, so I've phoned them up to complain only to say that it's a charge relating from going over my overdraft more than SIX MONTHS ago.

Their delay in charging means that several times I've had a charge come through I wasn't expecting that then forced me over my limit, thus incurring another charge a few months down the line. I managed to get some of them back in the end, but it was very much an uphill struggle.

Well

Start out by sending a letter to them. Make sure you've got a complete list of each and every charge you think is unfair. If they don't respond in a month, send another. If they don't respond after a couple of weeks, phone them saying you're going to take them to court unless they can show that the charges were proportionate to the extra administration costs your going over your overdraft required.

Of course, there's this test case on at the moment, and until that's resolved the bank's aren't going to budge an inch I'm afraid...

banks were paying out most of the time

but payments are frozen whilst the case is on.
Breaking news on the case tomorrow apparently.

llllloyds

charged me £15 for going £2 over my limit and then £10 a day for every day it was overdrawn (up to a maximum of 6 times), I didnt get the letter as it went to my parents house, so thats £75 for £2! Ive told them if they take it im closing my account

I dr opped into the black at NatWest once by a miniscule amount.

I hopped to my local branch, complained, an they withdrew the charge.

They are usually pretty reasonable

If you have the time I'd go in and speak to somebody in the branch.
For something so little, especially as you're not a persistant offender, they will probably waive it.

if it's the first time

in ages they normally waive it.

no

in my experience of being constantly fined for overdraft misuse, overlimit fees are automatic so if you dont have one already you wont get one...and if you do, just call them and ask to speak to a supervisor. supervisors hate taking calls so they will refund it

they usually waive it if it's a first offence.

go into the branch, explain the situation that it was essentially a cock-up, you shouldn't have to pay anything. I used to be with Lloyds and that's what I did the first time I went over.

£150

thats how much HSBC charge me if I stray over my limit in the month. Nice. Then a cheerful £50 charge for every Direct Debit they refuse owing to my being over my overdraft.

"Hello Mr Pickering, I'm calling from HSBC, you're over your overdraft limit, could you tell me why this is please?"

£150???????

WHAT>???????

Change banks

All the others are happily picking up all the people dropping HSBC at the moment. They'll probably pay off your last charges and give an increased overdraft as long as you have decent earnings potetial.

FUCK HSBC

I will be doing

as soon as I'm out of that overdraft. Then who will be laughing Mr HSBC?

£200 overdrat?!

I'd DIE!

sooooooooooo

does that mean no more free banking? that'd blow.

Yeah, probably

though surely - unless there were some sort of cartel agreement, and GOD FORBID that might happen between the larger banks - one of the banks would realise that everyone loves free banking, so they'd offer that and then everyone would go to them for their banking, and everyone would have to follow suit because no-one's doing their banking with them anymore? It seems like a strange threat to me.

time to get

one of those money boxes that looks like a can of beans or a tin of soup.

YESSSSSSS!

I have been waiting for this announcement for 3 months. Abbey now owe me nearly £1,000 in charges.

HSBC

must owe me roughly £1.5bn or something.

Are we really going to get this back?

so i went to the bank yesterday

and saw a customer services person and showed them my letter and was like "hey, i've come to ask for my money back" and they were like "no" and i was like "but it's your fault cos you lost my replacement card, and i use ATMs to find out my balance" and they were like "i'll book you a meeting with an account person to get you a bigger overdraft maybe" and i was like "no, i have no interest in that. i want my money back" and they were like "oh ok you can talk to an accounty person tomorrow"

ao i have a meeting in a couple of hours. what do i say to get my money back? will just saying "i've never gone over my overdraft before, you cocked up my new debit card and if you don't give the money back i'll fuck off to another bank AND i had tons of money in my other account with you at the time AND bank charges are basically illegal" get me my £50-or-so back?

Don't mention bank charges being illegal.

He'll just say that that's in court at the moment.

Just talk calmly, rationally, and have evidence on hand to back up your claims that you were indeed solvent when they charged you this shit.

didnt it leave court

a few weeks ago?

Going through appeals and stuff innit?

There's no concrete 'we're paying you back' decision yet, is there? Or did I done miss that, cos if so I've gotta get my apply on.

there was a

verdict in the high court but the banks are appealing to the house of lords

Yeah

Make sure you emphasise that this is a 'one off' situation, it's their fault, and it would never have happened otherwise. Recount your previous good history with them if needs be.

The last time this happened to me Barclays just sent a letter saying

"You went overdrawn, we charged you, then we took it back because you are a good customer who doesn't go overdrawn." Well not exactly but it was basically that.

This was caused by their mistake anyway, though they didn't realise it (due to their automatic money moving system and these two separate accounts I have that are linked thanks to some shit thing they convinced me to do ages ago called 'Openplan' or something).

So they should just refund it to you because you're a valued customer.

I got that

the one time I went over my 1.7k overdraft limit because it was the only time it'd ever happenned (obviously)

exciting update:

that was piss easy. just went in, sat down, he said that my account was "exceptionally well run" and gave me my money back.

was only £21 in the end, but whatthehey